Adjust Your Attitude For The Sake Of Business Success
Did you know that an attitude adjustment can pay off big time? Case in point: a decade or so back there were two competing supermarket chains in the state of Colorado. One took their customers for granted and the most glaring sign were the cashiers and baggers at checkout who would banter and talk and pretty much ignore the customer present other than to ring in the groceries and put them in bags. Even when money changed hands the talk did not stop. A hurried bye or nod of the head dismissed the customer when their turn was over. How different though was the other supermarket chain! Same groceries, same kind of store, but at checkout the employees were smiling and attentive; chatter would start immediately when a customer entered the checkout line. Before long, this chain was getting more customers than the other. A little while after that, the other chain began running incredible deals and specials to woo back their lost market share, but to no avail. Finally, the chain caught on and took out ads stating how much they loved their customers. Those who came back were heartened to see that the bantering had stopped and that little signs were now posted at each checkout stand that admonished the cashier and bagger to stop chatting as soon as a customer arrived.
This attitude adjustment permitted the chain to regain a lot of its lost customers and it set a new industry standard. To a lesser extent this example is transferable to you and your business. It does not matter if you engage in multi level marketing (MLM) or working in a brick and mortar store, the fact of the matter simply states that your attitude directly influences client behavior.
Adjust your attitude for the sake of business success and you will find that suddenly things change for the better:
* If you are excited about the business opportunity, you will have an easier time finding qualified individuals to become part of your down line.
* If you treat your down line with respect, they will return the favor with loyalty and put in the extra effort to make the business proper.
* Enthusiastically market your product to the consumer and your excitement will catch on.
* Be helpful and customer oriented, and repeat business will be yours.
* Follow up and follow though and you will make the most of each and every lead.
* Ethical behavior in all of your business dealings will not only get you the respect of your peers but also make sure that you and your product will be regarded with respect locally and also globally.
* Revel in the fact that you are running your own business and do not envy the big businesses their success. Contentment is catching and attractive.
As you can see, a little bit of an attitude adjustment may be all it takes to propel your business from somewhat dormant to vibrant. Similarly, do not allow a bad day or a bat moment in time to color a transaction with a customer or down line representative. Even if this happens, all is not lost if you humble yourself and apologize for your behavior.
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Sunday, January 13, 2008
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